Do you feel like you have to say “Yes” to everything that comes your way in the workplace? Every task, project , business trip and any other requests that may come across your desk in the course of the work week? The truth is, many of us end up overloaded and unable to complete our job duties because of taking on so many additional and extra tasks. While being able to rise to the challenges just may be part of the job, there are ways to learn to say “no” when the occasion warrants. Of course, any time we say “no,” there are likely risks, but there are some techniques to help minimize risk and make our “no” a win-win situation.
There are a few different approaches you can take when you really cannot or don’t want to take on an additional project. If you want to refuse because you have issues with the project itself, there may be a way to share those concerns with your superiors. By questioning the validity of the project (unless it is your boss’ pet project!), the need for the task, meeting or trip, or whether the extra work is necessary to the overall goals and well-being of the company, you may be able to say “no” without actually saying no.
Another approach is to simply state that “my plate is too full” or that you are too busy working on x project, or the suppliers in project y are running behind and you’re having to work harder to keep things on schedule. Make sure this is actually a situation where you really do have too much to do. What might happen, of course, is that the supervisor may take away some of your other duties to make room for the new project. You may be able to avoid this, however, by offering an alternative in your place. “Unfortunately, I am just too busy with the xyz project to do this one justice, I think that Suzy would be a great choice and do a good job for you.”
Source: : http://www.associatedcontent.com/article/72770/how_to_say_no_at_work_and_get_away.html
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